Returns & Exchanges
At MARTÏ Collection, we want you to be completely satisfied with your purchase. If your items aren't a perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with all tags attached.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare Your Package
Carefully pack your items in their original MARTÏ packaging and include the printed return slip inside the parcel.
- 3.Ship It Back
Attach the prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
- 4.Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.